Keep your business applications stable, secure, and aligned with your changing operational requirements.Â
Beyond Solution Consult provides ongoing functional and technical support to help organizations resolve issues, support users, and continuously improve their Microsoft solutions.
Annual Maintenance Support
Receive structured support under an annual agreement with agreed support coverage, response targets, and service conditions.
Functional Support
Get assistance with application usage, configuration, business processes, reporting, and operational issues.
Technical Support
Resolve application errors, extension problems, integration failures, workflow issues, and other technical concerns.
System Health Check
Review application configuration, performance, integrations, security, data quality, and improvement opportunities.
Monitoring & Maintenance
Monitor important applications, workflows, integrations, scheduled processes, and cloud services.
Release & Upgrade Support
Prepare your systems, extensions, integrations, and users for Microsoft product updates and application upgrades.
Continuous Improvement
Enhance existing solutions with new reports, workflows, configurations, automation, and minor functional improvements.
User Assistance & Training
Support existing and new employees with application guidance, refresher training, and knowledge transfer.
