Our Product Implementation
Business Central
This is an all-in-one business management solution for small and medium-sized businesses, integrating finance, sales, service, and operations into a single platform. It’s designed to simplify and streamline core business processes.
Sales
Dynamics 365 Sales is a customer relationship management (CRM) tool designed to help businesses manage and improve their sales processes. It provides features for tracking leads, managing customer relationships, automating tasks, and analyzing sales performance. With AI-driven insights and integration with Microsoft 365 and LinkedIn, it helps sales teams close deals faster and enhance customer engagement.
Customer Service
Dynamics 365 Customer Service is a solution designed to help businesses deliver exceptional customer support. It provides tools for case management, knowledge base creation, and multi-channel support (phone, chat, email). With AI-driven insights and automation, it helps improve response times, streamline workflows, and enhance customer satisfaction. The platform also integrates with other Dynamics 365 apps for a unified service experience.
Customer Insight
Dynamics 365 Customer Insights helps businesses bring together all their customer information—from websites, apps, purchases, and more—into one complete view. With AI-powered insights, it lets you understand customer needs, personalize their experience, and build stronger relationships.
Contact Center
Dynamics 365 Contact Center is Microsoft’s cloud-based platform for managing customer service. It brings together phone, chat, email, and social media into one system, helping support agents handle customer inquiries more efficiently.
Finance
This application is focused on financial management, including accounting, budgeting, financial reporting, and compliance. It helps organizations manage their financial operations and make informed financial decisions.
Supply Chain Management
This module covers a wide range of supply chain activities, including inventory management, procurement, production, and logistics. It helps organizations optimize their supply chain and improve operational efficiency.
Project Operation
Dynamics 365 Project Operations is a comprehensive solution for managing projects across their lifecycle. It helps businesses plan, track, and execute projects by integrating project management, resource planning, and financials. With real-time insights and automation, it improves project delivery, resource allocation, and profitability, ensuring projects stay on track and within budget.
Copliot Studio
Microsoft Copilot is an AI-driven feature integrated into Microsoft 365 applications that enhances productivity by automating tasks, offering intelligent recommendations, and providing contextual assistance. It helps streamline work processes across tools like Word, Excel, PowerPoint, and Outlook, making tasks faster and more efficient.
Power Apps
A low-code application development platform that allows users to build custom apps quickly and efficiently, tailored to their specific business needs. Key Features: Drag-and-drop interface, integration with various data sources, pre-built templates, and custom app creation.
Power BI
A business analytics tool that enables users to visualize and analyze data through interactive reports and dashboards. Key Features: Data visualization, business intelligence, self-service analytics, data connectors, and advanced reporting.
Power Automate
A service that automates workflows between apps and services to synchronize files, get notifications, and collect data. Key Features: Workflow automation, integration with over 400 services, triggers and actions, and pre-built templates for common tasks.
Power Page
A service for creating and managing secure, externally-facing websites and web portals. Key Features: Low-code design tools, integration with Dynamics 365 and other data sources, and customizable templates for building engaging user experiences.
Microsoft 365 Copilot
Microsoft 365 Copilot is an AI-powered assistant integrated into Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, and Teams. It helps users by automating tasks, generating content, analyzing data, and offering intelligent recommendations. Copilot leverages AI (powered by GPT-4) to boost productivity, streamline workflows, and improve collaboration across teams.
Microsoft Teams
Microsoft Teams is a collaboration platform that combines chat, video conferencing, file sharing, and task management in one place. It helps teams communicate, collaborate, and stay organized, whether working remotely or in-office. Teams integrates with other Microsoft 365 apps, enabling seamless workflows, document sharing, and real-time collaboration.
Viva
Microsoft Viva is an employee experience platform designed to enhance well-being, engagement, learning, and knowledge sharing. It integrates with Microsoft Teams and other Microsoft 365 tools to provide resources for personal growth, productivity, and connection. Viva includes modules for employee well-being, learning and development, knowledge management, and feedback, fostering a positive work culture.
At Beyond Solution Consult, we specialize in the implementation of Microsoft Business Applications to streamline your operations and drive growth. Our expert team ensures that you leverage the full potential of Microsoft’s suite of tools to enhance productivity, collaboration, and decision-making.
